About Us
Welcome to Steel Bits Ltd. We are a family run business and our aim is to provide you with our most up to date safety products that we have designed and chosen specifically to suit the current needs of the building and construction industry.
With more than 30 years experience in this industry, we understand the needs of our customers and are constantly thinking of new and innovative products to make the building and construction industry not only safer but smarter.
We encourage you to visit our website often and check back with us as we release more products that will not only make your job easier, but keep your employees safer.
If you have any questions about any of our products or services please do not hesitate to contact us using the below details or contact form.
Contact Us
Please feel free to contact us using the below details.
Phone lines are open Monday-Thursday 09:00 – 16:00 and on Fridays 09:00-14:00
If we are unable to answer the phones, feel free to send us an email and we will respond to you as soon as we can.
Email: sales@steelbits.co.uk
Phone: 01234 900220
Terms & Conditions
How to Order
We do not have the ability to take orders from our website, it is purely for showing our product range.
If you would like to make a purchase, please feel free to email us on sales@steelbits.co.uk with the products you are after and then will happily provide you with a price. If you are happy with the price, then we can create you a proforma invoice which can be paid via BACS payment or by using the pay now button on the PDF that will allow you to pay via a card online through our worldpay payment gateway.
If you already have an account with us, then please email us with a PO for the products you are after.
Please make sure to include a deliver contact name and number for delivery notifications and in case the driver struggles to find the address.
Custom Orders
Some of our products can be customised with your logo/site name/company colours. You will find these on our website as branded products, the image and description will show you what about this product can be customised, the size the logo can go up too and where abouts they will be placed.
Please make sure when sending across your company logo that it is either a very high quality .PNG or in an editable .PDF format that will allow us to resize the logo without compromising the print quality.
Despatch
Orders placed before 10:30am for stocked products will be dispatched same day, any order placed after this time will be dispatched the next working day.
Orders containing custom and made to order products will be dispatched once these have been made.
Please see Lead Times for the estimated time.
We do not ship orders that are partially filled, if stock products are ordered along with custom orders, then we will wait until all products are in stock to ship the order.
The only products that will be sent out separately are ones sent straight from the supplier or manufacturer
Straight from Supplier and Manufacturer orders will be placed with them the same day and are estimated to be dispatched within the given lead time.
Sometimes this can take longer depending on their stock levels and how busy they are. If they update us with a longer lead time we will contact you to let you know.
We do not send out despatch notifications, but if you have put a contact number and email on your order then these will be notified by our delivery company that you have a parcel from us coming.
Feel free to email us though once you have placed your order to check up on how it is coming along and to see if the estimated delivery date has changed.
Steel Bits Cookies Policy
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