Orders are sent out when all products are ready, we cannot part ship an order. The only exception to this are products that are sent directly from our suppliers and manufacturers. If you have ordered some custom products and some stock products but would like to have the stock products sent out right away, then please place them on separate orders.
All lead times are estimated, we try to get products shipped out quicker than stated but unfortunately at busy times these time scales can be a little longer. If you are on a tight schedule then please do let us know and we will try our hardest to meet this for you or we will let you know if this will be unachievable.
STOCK – We try to always have stock of these products, but sometimes we do run out due to high demand and depending on the product, it can take between 1-2 weeks to get them back in stock.
MADE TO ORDER – These can either be products that we make/print or sometimes they are made to order from the supplier. We try to get everything made and out as quick as we can whilst keeping the highest quality for our customers but unfortunately sometimes there are issues that can hold us up and cause things to take a little longer. We apologise in advance if this happens with your order.
STRAIGHT FROM SUPPLIER – These orders are shipped out directly from the supplier so will turn up separately to any other products that have been ordered.
STRAIGHT FROM MANUFACTURER – These are products that we have manufactured elsewhere and get them to ship directly too you. Some of our manufacturers do keep a small amount of product in stock but most of the time these are made to order so can take a little longer. These products will also be sent out separately to any other products placed on your order.
